Case Studies | Featured Encircle Customer Stories

Restoration

See how restoration contractors and service providers are using Encircle to increase productivity, decrease cycle times, and improve profitability.

Growing the ServiceMaster business with Encircle

Having processes in place that make their jobs easier and faster is paramount to the ServiceMaster Brantford team. Learn why ServiceMaster uses Encircle on every claim.

Customer Spotlight: CDRG+RedTeam

CDRG+RedTeam talks about how Encircle has helped them reduce cycle times and consistently hit KPIs.

Efficiencies improved using Encircle

QFB has been able to improve their processes and create consistency across their jobs as a result of using Encircle.

Encircle Helps Paul Davis London Close the Communication Gap Between Field Technicians and Office Staff

With the improved communication between field technicians and office admins, Paul Davis London is now able to document more losses, more efficiently.

Customer Spotlight: Belfor London

Phil Scott of Belfor, shares how the new Encircle Moisture tool is helping them create comprehensive moisture reports and documentation, helping them reduce cycle times.

Encircle Helps PuroClean Disaster Services of Chicago Impress Carriers with Comprehensive Reports

PuroClean Disaster Services sets themselves apart from their competitors with solid documentation.

FireStar Inc. Uses Encircle to Gain Remote Visibility into Losses

Since implementing Encircle, FireStar is able to understand the severity of a loss before they’re on site to send the right equipment and number of employees.

Encircle Streamlines Documentation During Hurricane Harvey

Encircle helped JC Restoration bridge the gap between their field and office teams with real-time communication, allowing all stakeholders to work collaboratively on the claims.

Superior Restoration - DKI Improves Insurance KPI Scores

Since launching Encircle, Superior Restoration - DKI is closing claims quickly, getting paid faster by insurance companies, and processing more claims.

Claims Processed Faster at Fort McMurray with Encircle

Documenting a catastrophe can be intimidating. Restoration contractors decreased claim documentation time from 24 hours to 1 hour with Encircle

PuroClean Provides High-Touch Customer Service

PuroClean is dedicated to delivering exceptional customer service. With Encircle, Puroclean saw improved collaboration and increased the speed of information sharing.

First General Increases Customer Rating with Encircle

First General Hamilton-Burlington exceeded insurance company KPIs after deploying Encircle resulting in being named a top contractor for claim settlement times.

Paul Davis Achieves Game-Changing Results

Paul Davis Kitchener saw a 250% efficiency increase after launching Encircle. By streamlining processes and automating workflows, project manager capacity increased by $1M per year.

Insurance

Insurance companies rely on Encircle to create transparency, improve accuracy, and drive collaboration across the claims process to deliver a positive customer experience while connecting the ecosystem on an easy-to-use platform.

Northbridge Saves $330 Per Claim with Encircle

Using Encircle, Northbridge Financial saw a 32% reduction in cycle times, dramatically increasing customer satisfaction and loyalty.

Administrative Strategies, LLC Improves Response Rates with Encircle

Link by Encircle helps Administrative Strategies reduce the time from initial contact to payment advance—improving efficiency and customer satisfaction.