Encircle Link is the tool you need to stay connected to the customer and get remote visibility from the first notice of loss through the close of a claim.
Using visual data shared via Link, you can speak confidently about the loss and ensure that your team is prepared when they arrive onsite. Now more powerful, with video, photos, and signature capture capabilities.
Homeowner remotely documents their loss with video, photos, and signatures
Now the customer can remotely capture video, photos, and sign documents. You don’t need to schedule a video chat with them, simply send them a link so they can start documenting. By empowering the homeowner to conveniently take video and narrate the damage, you get a complete view of the loss in their words, to help you make decisions before you arrive on site.
Imagine knowing in real time when the customer has uploaded signed documents, photos and videos. With real-time notifications, you can keep a close eye on your claims. Share Link with the homeowner and start gaining remote visibility as soon as the first photo is uploaded.
Experiencing a loss to a home or business can be stressful for a customer. What if you could settle their nerves quickly by sending them a text or email to ask them to take a few photos so you can both quickly and easily get on the same page. Resolving losses in a timely manner allows for maximum customer satisfaction.
"I really like the notifications enhancement you made to Encircle Link. Being alerted as to when a customer has signed documents or uploaded photos, frees up important time instead of constantly checking to see if the Policyholder has signed the documentation and shared photos. "
“It’s cut down on the hours used traveling back and forth making sure that documents, work authorizations, signatures, and photos are uploaded and I am able to complete more assignments within the day.” Read the case study
"I had a job yesterday where the homeowner was out of town. So we sent him a Link with all the paperwork that we needed signed. He did it while I was on the phone with him, and there it was"