Skip to content
Try for free
62 MIN

How to drive consistency between the field and office

With David Carroll, Rachel Stewart and Aaron Fransua

62 MIN

Restoration contractors often face a disconnect between field and office staff, making it difficult to drive consistency and get simple processes in place. In this spotlight with Xcelerate and EcoDry Restoration, we discussed how real contractors are addressing this problem.

4 Most Inconsistent Processes in Restoration


A Consistent Workflow for Office and Field Staff


How Multiple Systems can Create a Streamlined Solution


Using Encircle and Xcelerate


Questions Answers


Rachel Stewart Xcelerate Headshots

Rachel Stewart
Founder/CEO, Xcelerate

Rachel is the CEO and one of the Founders of Xcelerate Restoration Software, a job management system. Having spent the first 12 years in the industry growing and building a restoration company, Rachel understands the challenges contractors face and is committed to making their lives easier.

David Carroll, Encircle

David Carroll
Vice President of Sales,

Dave leads the go-to-market teams across the insurance and restoration verticals, delivering efficient and easy-to-use mobile and web technology solutions. He is passionate about growth through customer advocacy.


Aaron Fransua

Aaron Fransua
General Counsel,
Ecodry Restoration of AZ LLC

Aaron is an accomplished lawyer who also happens to be tech savvy. When he is not providing legal services, he keeps himself busy by developing automations to help the company run more efficiently, decrease costs and provide a consistently high quality of service for the company's customers.