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Kris Rzesnoski the restoration industry expert and our special guest Ed Cross, The Restoration Lawyer, discuss how documentation can help increase your profitability and reduce your liability as a restorer. We review seven steps you can take to help reduce your liability by documenting claims and get Ed's feedback on the importance of each step.

Documenting Claims Webinar Part 1

Seven steps you should take on day one to help reduce your liability.

  1. Determine if you can do the job
  2. Get the contract signed
  3. Do your safety assessment
  4. Document the jobsite - Overview photos
  5. Document the jobsite - Pre-existing conditions
  6. Document the jobsite - Cause of loss
  7. Be transparent with reporting



Kris Rzesnoski, CR, WLS, FLS, CLS, RTPE, Vice President, Encircle

Kris Rzesnoski


CR, WLS, FLS, CLS, RTPE,
Vice President, Encircle


With over 15 years of experience in the restoration and insurance industries, Kris is committed to driving Encircle’s delivery of intuitive, easy-to-use solutions that improve productivity and profitability. Kris currently sits on the RIA’s Restoration Council, Canadian Education Committee, and is the Chairman of the Estimating Committee.

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Ed Cross

The Restoration Lawyer



Ed has drafted hundreds of restoration contracts, and represented over 300 local and national restorers in contract disputes, collection matters, workmanship claims and standard of care issues. He has recovered tens of millions of dollars for restorationcontractors.