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Encircle Customer Experience

More than software, a partner in your success

Restoration is an industry built on relationships and we believe your software partner should be no different.

At Encircle, our commitment doesn’t end after onboarding. We work alongside our customers for years, helping teams succeed, grow, and get the most out of the platform.

Dedicated support every step of the way

From onboarding to ongoing success, our team is here to help you get the most out of Encircle.

Dedicated Customer Success Manager (CSM) to guide onboarding and rollout

Personalized support tailored to your team’s workflows and goals

Ongoing guidance as your business grows and evolves

Full access to our Help Desk and customer support team

Fast answers and in-depth assistance at no additional cost

Learning Hub

Empower your entire team with our free Learning Hub, designed to help restoration professionals get the most out of Encircle.

No login required—access training anytime, anywhere

Video-based courses and practical tools

Quizzes and badges to certify your team

Many courses provide IICRC continuing education credits

Empower your entire team with our free Learning Hub, designed to help restoration professionals get the most out of Encircle.

Training and Webinars

Live Training

Join live training sessions held multiple times each week. These interactive sessions are perfect for new team members getting started or experienced users looking to deepen their knowledge.

Webinars

Stay informed with regular webinars where we share product updates, best practices, and industry insights. Many of our webinars also provide opportunities to earn IICRC continuing education credits.

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Built to Keep Improving

We’re constantly innovating—building new features, improving workflows, and evolving Encircle based on feedback from the restoration professionals who use it every day.

Because great relationships mean listening, improving, and growing together.