Technicians would write it down on some sketch paper. There were times where, you know, that paper would get lost or the sketch when you try to put it into Xactimate, the numbers didn’t didn’t line up and it just didn’t it didn’t work out well. So we were looking for something that would streamline because everyone has a phone. What we found with Encircle, essentially, you know, they can go out with minimal experience and just do a floor a video floor plan walk through, and it’s it takes a minute and thirty seconds. And then in less than four hours, you get that floor plan back, and it’s ninety eight percent accurate. They were pretty excited about that. Now that it it can be integrated straight into Xactimate, you’re saving countless time and hours on the back end. Just a lot more efficient and it, you know, seamless transaction from floor plan to Xactimate, your newest technician can do it. It’s gonna save you so much time. Yes. There’s a little bit of an expense there, but that’s worth it to have all of the accurate information.

Richmond, Virginia

Challenge:
Manual sketches slowed jobs and estimates.

Solution:
Digital floor plans with Encircle + Xactimate.

Result:
Faster documentation and more accurate estimates.

Find out how using Encircle for digital floor plans improves speed and accuracy in property restoration workflows.

Aaron and Kari Fischer own four Rainbow Restoration locations in Greater Virginia including Richmond, Fredericksburg, Charlottesville, and the Valley. Their teams are part of the global Rainbow International brand, known for expertly handling water damage, fire & smoke, asbestos, and mold remediation. The business found a game-changer in Encircle Floor Plan and moved towards digital transformation, enhancing their longstanding reputation with insurance carriers and local tenants.

The Challenge

Their technicians often used pen and paper to take measurements, a method prone to errors and lost information. Sometimes, these written notes didn’t make it into their digital records, leading to delays in providing accurate estimates to insurance companies. This sketching workflow was increasingly becoming a bottleneck.

General Manager Garrett Norvelle, who was recently named Rainbow International’s Operations Manager of the Year, was keen on resolving these inefficiencies. His passion for smooth and efficient operations drove the team’s search for a better way.

“If we didn’t have a sketch, everything else got held up. It was hard to give the right estimates to insurance companies. We’re here to help our customers, and doing a good job makes us and the insurance companies look good. But without proper documentation, it’s not just our reputation at stake; it also impacts those who refer us.”

The Challenge

Their technicians often used pen and paper to take measurements, a method prone to errors and lost information. Sometimes, these written notes didn’t make it into their digital records, leading to delays in providing accurate estimates to insurance companies. This sketching workflow was increasingly becoming a bottleneck.

“The reason we implemented it is because of the seamless sync from Floor Plan to Xactimate and then just the ability for anyone to do it. Just like the rest of Encircle, Floor Plan is plug-and-play; your newest technician can do it.”

Garrett Norvelle

General Manager, Rainbow Restoration

The Result

Time Cut Down Dramatically

Creating floor plans became much faster. Garrett shares the impact: “It takes a minute and 30 seconds for you to do a Floor Plan on site. Then in less than four hours, you get that Floor Plan back and it’s 98% accurate.”

Big Save on Admin Work

Garrett notes, “Administrative time saved would be roughly four to five hours per job.” This big drop in admin time made things run smoother overall.

Handling More Jobs

Their team could take on double the jobs. “Encircle has cut sketching time in half so we can hit twice as many jobs in a day than what we would have in the past,” observes Garrett.

Team Spirits Soar

The whole crew got a big morale boost. Garrett explains, “For the guys to find out I can do a video walkthrough and then it’ll put a sketch in or make a sketch, they were pretty excited about that.”

Boost your restoration business and your reputation with Encircle

Cut sketching time, slash admin work, double your jobs. See how Encircle Floor Plan can transform your operations like it did for Rainbow Restoration.

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