We are committed to protecting your data, respecting your privacy, and operating with full transparency.
Our approach combines strong security practices, privacy safeguards, industry compliance, reliable infrastructure, and responsible AI governance to ensure your information remains protected and trustworthy.
Encircle supports property claims and restoration teams every day. Protecting sensitive customer, property, and job data is non-negotiable.
Security is embedded into how we architect, deploy, and operate the platform — from independent audits to continuous monitoring.
SOC 2 Type 2 compliant (independently audited)
Annual third-party penetration testing
Documented incident response plan
Documented disaster recovery and business continuity
Customer notification within four hours of confirmed security incidents
Continuous system monitoring and alerting
Encircle is designed so that customer data remains within the organizations and teams you authorize. Permissions are enforced at multiple layers — including directly in our data model — to reduce the risk of accidental exposure.
Internal access is limited to the minimum required to support and maintain the platform.
Your data stays yours. Always.
Encryption in transit and at rest
Encrypted backups
Centralized monitoring and security logging (retained for audit and review)
Regular system patching and maintenance
Privacy enforcement built into every layer with defense in depth
Claims work is time-sensitive. Encircle runs on secure cloud infrastructure in Canada with resilient production systems and disaster recovery capabilities designed to keep your teams operational — even in unexpected situations.
Data hosted in Canada (Microsoft Azure)
Production in Canada Central
Disaster recovery in Canada East
Ongoing infrastructure monitoring and maintenance
Documented business continuity processes
Encircle uses AI to enhance productivity and streamline documentation — without compromising your data security. AI capabilities operate within a private, controlled environment and follow the same strict security and compliance standards as the core platform.
Private, isolated AI environment dedicated to Encircle customers
No public AI tools or shared datasets
No exposure to consumer AI platforms
No training of foundational models on your project data
Strict prompt engineering and controlled processing rules
Data used only to generate outputs within your environment
Zero data leakage outside the Encircle ecosystem
Yes. Encircle is SOC 2 Type 2 compliant, meaning our security controls are independently audited and validated over time.
Encircle is hosted on Microsoft Azure in Canada. Production systems run in Canada Central with disaster recovery in Canada East.
Yes. Encircle encrypts data in transit using TLS/HTTPS, and backups are encrypted.
Yes. Encircle completes annual third-party penetration testing and maintains SOC 2 Type 2 compliance through independent audits.
No. Encircle does not train AI models on customer data. Your information remains private and isolated within the Encircle platform.
