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In this roundtable discussion with industry experts Kris Rzesnoski CR, Ed Cross “The Restoration Lawyer”, Norris Gearhart CR, and, Michael Pinto CMP we take a closer look at the workflow challenges restorers may encounter during the COVID-19 pandemic. Our industry is looking for some clarity as we work collectively to fight the spread of COVID-19 and Encircle is here to help and support all our first responders.

If you have any questions for the experts don't hesitate to send them to marketing@encircleapp.com and we'll do our best to get them answered for you.

Protecting Your Business During the COVID-19 Pandemic

Part 1: Preparing for the pandemic job

Get the experts' opinions on how to manage customers expectations, when to pass on a job, when to involve an environmental consultant, and much more. 

Roundtable video part 2

Part 2 : Things to consider while on the job

Norris Gearhart and Michael Pinto discuss adapting your procedures, knowing your teams' skill set, and the importance of proper donning (putting on), doffing (taking off), and using the appropriate PPE in an infectious environment. 

Roundtable video Part 3

Part 3 : Clearing the job and getting paid

Part 3 of our roundtable covered a number of topics including false advertising, liabilities around using technology that does not comply with the standard of care, and some great questions from the audience. 

COVID-19 has forced us all to change the way we work and live. This is even more evident for front line workers like restoration contractors, who work tirelessly to ensure our buildings are safely restored.

Encircle greatly appreciate the work you do every day and want to support you. Keep your employees and customers safe with effective digital workflows that allow you to do more of the assessment remotely and risk fewer resources in the field. Second, ensure your crew are armed with the information to do the work as safely and expeditiously as possible.

For more COVID-19 Resources check out our COVID 19 Resource Centre.

Kris Rzesnoski, CR, WLS, FLS, CLS, RTPE, Vice President, Encircle

Kris Rzesnoski,


CR, WLS, FLS, CLS, RTPE Vice President, Encircle


With over 15 years of experience in the restoration and insurance industries, Kris is committed to driving Encircle’s delivery of intuitive, easy-to-use solutions that improve productivity and profitability. Kris currently sits on the RIA’s Restoration Council, Canadian Education Committee, and is the Chairman of the Estimating Committee.